Terms and Conditions

Effective Date: 1/1/25

Welcome to Luxe Lactation AZ (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.luxelactationaz.com (“Website”), and the services provided by Luxe Lactation AZ. By accessing or using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website.

1. Medical Disclaimer

Luxe Lactation AZ provides lactation consulting and support services, but we do not provide medical diagnoses or treatment. Information on this Website is for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any medical concerns regarding you or your baby.

In case of a medical emergency, call 911 or your healthcare provider immediately.

2. Eligibility & Use of Services

To use our Website and services, you must:

• Be at least 18 years old or have parental consent if under 18.
• Use our services only for lawful purposes and in compliance with these Terms.
• Not misuse, copy, distribute, or exploit any content from our Website.

Luxe Lactation AZ reserves the right to refuse service to anyone for any reason at any time.

3. HIPAA & Privacy Compliance

We are committed to protecting your privacy and maintaining HIPAA compliance. Any Protected Health Information (PHI) shared with us will be handled securely and confidentially. Our Privacy Policy outlines how we collect, use, and protect your information.

4. Payment & Refund Policy

a. Payment Terms

• All payments for services must be made in advance unless otherwise agreed.

b. Refund Policy

Due to the nature of our services, all sales are final, and we do not offer refunds once services have been rendered. However, if you experience an issue, please contact us and we will work with you to resolve any concerns.

5. Cancellations & Rescheduling

• Appointments must be canceled or rescheduled at least 24 hours in advance.
• Late cancellations or no-shows may be subject to a cancellation fee.

6. Intellectual Property Rights

All content on this Website, including text, graphics, images, videos, and branding, is the property of Luxe Lactation AZ and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, or use our content without written permission from Luxe Lactation AZ.

7. Limitation of Liability

Luxe Lactation AZ, including its owners, employees, and affiliates, will not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our services.
• Any harm, injury, or dissatisfaction resulting from advice given during consultations.
• Any delays or service interruptions due to factors beyond our control.

By using our services, you agree to hold Luxe Lactation AZ harmless from any claims related to your use of our Website or services.

8. Google Compliant Affiliate Disclaimer

Our Website may contain affiliate links, meaning we may earn a commission when you purchase through certain links at no extra cost to you.

• We only recommend products and services that we trust and believe will benefit our clients.
• As an Amazon Associate or affiliate partner of other companies, we may earn from qualifying purchases.
• These affiliate relationships do not impact our recommendations.

Your trust is important to us, and we are committed to full transparency regarding affiliate partnerships.

9. Third-Party Links & External Content

Our Website may include links to third-party websites for convenience or educational purposes. We do not endorse, control, or take responsibility for any third-party content, policies, or services.

Use of third-party websites is at your own risk. We encourage you to read their privacy policies and terms of service before engaging with them.

10. Changes to Terms & Conditions

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our Website and services after changes means you accept the updated Terms.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Arizona, without regard to conflicts of law principles. Any disputes will be resolved exclusively in the courts of Arizona.

12. Contact Information

For questions regarding these Terms, please contact:

Luxe Lactation AZ

4960 S Gilbert Rd Ste 1-123

Chandler, AZ 85249